Director, Technical Program Management

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Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology.

That’s where you come in.

We are seeking a highly experienced Director of Technical Program Manager to drive the end-to-end execution of complex, high-impact data engineering programs within the Enterprise Data organization. This role requires deep expertise in data platforms like Databricks and Snowflake, where you will be instrumental in integrating and optimizing these technologies. You will take ownership of defining project scopes, developing detailed execution plans, and overseeing delivery, ensuring all technical requirements are met and align perfectly with our business objectives.

You will operate as the primary driver, collaborating directly with data engineers, data scientists, and various cross‑functional stakeholders to manage risks, resolve technical roadblocks, and champion efficiency in the delivery pipeline.

• Define the overarching strategy and roadmap for a portfolio of data engineering programs, ensuring end-to‑end execution and successful delivery across platforms like Databricks and Snowflake.
• Lead, mentor, and scale the Technical Program Management function within the Enterprise Data team, fostering a culture of accountability, continuous improvement, and technical rigor.
• Partner with executive leadership and cross‑functional teams (Engineering, Data Science, Product) to align on strategic objectives, define program scope, and secure resources for high‑priority initiatives.
• Proactively identify, mitigate, and communicate technical risks, dependencies, and challenges that could impact major enterprise data programs, ensuring timely and high‑quality outcomes.
• Establish and drive standardized program management methodologies and best practices across the Enterprise Data organization to optimize workflows, increase efficiency, and enhance overall team productivity.

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life‑cycle.
• Exceptional communication and collaboration skills.
• Excellent problem solving and influencing skills.
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice.
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives.
• Deep focus on execution, follow‑through, accountability, and results.
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

• Bachelor's degree.
• At least 7 years of experience in technical program management.

• 7+ years of experience designing and building data‑intensive solutions using distributed computing.
• 3+ years of experience building distributed systems & highly available services using cloud computing services—architecture—preferably using AWS.
• 3+ years experience building highly scalable mobile products & platforms.
• 3+ years of experience with Agile delivery.
• 3+ years years experience delivering large and complex programs - where you own the business or technical vision,…