Project Lead, IT​/Tech, IT Project Manager

Job Description

• The CDR Project Manager will lead the implementation, configuration, and maintenance of local government Community Development and Regulation systems using platforms such as Cityworks Online PLL or Trimble Unity Permit.
• This role requires an experienced IT professional with deep knowledge of government processes, project management methodologies, and enterprise software implementation.

• Proven experience implementing and maintaining local government Community Development and Regulation systems using Cityworks Online PLL or Trimble Unity Permit.
• Mastery of project management methodologies (PMI, Agile, Six Sigma).
• Strong experience with project planning and scheduling tools such as Microsoft Project.
• Excellent verbal and written communication skills, with expertise in managing customer expectations.
• Effective influencing and negotiation skills in environments with limited direct control of resources.
• In-depth knowledge of local government processes related to land permitting, plan review, inspection, and code enforcement.
• Ability to lead large multi-departmental teams to align CDR software with business requirements.
• Strong research and analytical skills for exploring emerging technology options.

• Minimum 7 years of progressively responsible IT experience.
• 5 years of experience managing Community Development and Regulation projects.
• 5+ years of experience in Planning and Community Development business problem-solving.
• Proven track record in software system implementation and platform deployment.
• Experience leading diverse, cross-functional teams.
• Strong interpersonal and “soft skills” for effective collaboration and leadership.
• Experience gathering and documenting project requirements, goals, and scope.
• Experience with Supporting Processes:
• Deep understanding of the System Development Lifecycle (SDLC).
• Workflow management and task prioritization.
• Integration with calendaring and email systems for work management.
• Correspondence and document management, including version control and retrieval.
• Experience with mobile access, payment engines, and business intelligence tools.

• Strong ability to communicate effectively with stakeholders and team members regarding expectations and project progress.
• Skilled in problem-solving, decision-making, and issue escalation.
• Outcome-oriented and capable of guiding and motivating teams.
• Proven relationship management skills with internal and external stakeholders.
• Effective in managing changes in project scope, timeline, and budget.
• Responsive to feedback and adaptable in refining project scope.
• Ability to perform under pressure and achieve ambitious goals.
• Sound judgment and risk management skills.
• Strong analytical and documentation abilities to support informed decision-making.