Field Services Tech II

Overview

This role is Weekend Day Shift. Hours will be Saturday-Wednesday: 8:00 a.m.

-5:00 p.m.

• Installs, configures and upgrades operating systems and software.
• Troubleshoots and repairs problems with computing devices, including hardware and software, e‑mail, network and peripheral equipment.
• Assists with hardware and software selection and purchase recommendations.
• Assists with the planning, testing and deployment of equipment to new facilities.
• Maintains current knowledge of hardware, software and network technology.
• Responsible for new and spare parts inventory and asset/inventory tracking.
• Updates assigned tickets and other requirement documentation.

Experience

REQUIRED:

Two years of general computer installation, maintenance and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Education/training

REQUIRED:

High school diploma.

CompTIA A+, CompTIA Network+ and/or MCSA certification preferred.

• Occasional shift work including nights and weekends.

• Mental/Sensory:
  Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, reading, logical thinking.
• Emotional:
  Fast pace environment, able to handle multiple priorities, frequent and intense customer interactions, able to adapt to frequent change.

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.