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IT Support IT Project Manager

Senior ITSM Problem & Major Incident Leader

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Markel Corporation
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading insurance and investment firm is seeking a seasoned Senior ITSM Problem/Major Incident Manager to join their dynamic IT Service Management team. This pivotal role involves spearheading root cause analysis, resolving IT incidents, and preventing recurring issues while ensuring effective management of incidents across their IT landscape. The ideal candidate has over 5 years of experience in IT Service Management, excellent communication skills, and proven abilities to lead cross-functional teams.

This position offers a hybrid work arrangement and competitive benefits.
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Position Requirements
10+ Years work experience
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