Software Engineer, IT Support

Overview

Richmond, United States | Posted on 01/23/2026

Endurance IT Services is looking for a seasoned software engineer for a direct hire opportunity with a client in Richmond! This job is to design, build, and support secure, scalable cloud solutions. In this role, you’ll own production reliability, drive cloud architecture decisions, resolve complex technical issues, and collaborate across teams to deliver high‑quality, resilient systems. This position is ideal for an engineer who thrives in problem‑solving, mentorship, and modern Azure‑based engineering.

This is an onsite role.

• 2–4 years of professional software development experience
• Hands‑on production support or on‑call experience
• Proven ability to diagnose and resolve live system issues
• Experience maintaining and extending existing applications
• Experience with Terraform, Bicep, or ARM templates
• Familiarity with tools such as Jira, Confluence, Bitbucket, Rider, and Vue/Tailwind

• Design and manage secure, scalable Azure cloud environments
• Implement IaC using Terraform, Bicep, or ARM templates
• Deploy and support hybrid on‑prem/cloud architectures
• Optimize Azure resources for performance, reliability, and cost
• Troubleshoot complex issues across UI, API, services, and databases
• Lead production incident investigation, response, and post‑incident analysis
• Identify root causes and implement durable, preventative fixes
• Resolve defects, refactor code, and ensure safe, tested deployments
• Deliver features and enhancements while balancing support workload
• Collaborate with Product, QA, and Support teams in an Agile environment
• Maintain clear Jira documentation and contribute to sprint ceremonies
• Document fixes, runbooks, and troubleshooting steps in Confluence
• Mentor junior engineers and review their investigations and code

About Us:

Endurance

IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.

Note:

Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.