Network Operations Specilaist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-02-03
Listing for:
INTERACTION 24 LLC
Full Time
position Listed on 2026-02-03
Job specializations:
-
IT/Tech
IT Support, IT Consultant, Cybersecurity, Systems Administrator
Job Description & How to Apply Below
Benefits
- Dental insurance
- Health insurance
- Vision insurance
RM - Network & Svcs Operations Specialist
LocationRichmond, VA, US (Onsite)
Start Date2/16/2026
Duration5 Months (End Date: 7/24/2026)
Work Hours40.00 Hrs/Wk
Role SummaryThis role oversees global hotel network environments to ensure reliable, secure, and high-performing network services. The representative leads daily operations, configuration governance, and hardware/software lifecycle management for a global consulting organization. This position serves as a primary point of contact for hotel and corporate stakeholders, ensuring service transparency and operational excellence.
Responsibilities- Manage day-to-day global network operations, ensuring high availability and adherence to SOPs.
- Lead incident and problem management activities to drive timely resolution and root cause elimination.
- Oversee configuration management, network policy compliance, ACL reviews, and ITIL-aligned change processes.
- Manage the lifecycle of network hardware/software, including upgrades, patches, vendor escalations, and compliance requirements (PCI/SOX).
- Serve as a primary interface for hotel leadership and IT stakeholders for expectation management.
- Support new hotel openings and network expansion, including deployments of WAN circuits and wireless systems.
- 12+ years in network operations/engineering within global or distributed environments.
- 10+ years of experience in Network Routing, Switching, Wireless, LAN, and Enterprise Network operations.
- Active
Certifications:
CCNA and CCNP Routing and Switching. - Strong knowledge of WAN and enterprise monitoring tools.
- Experience with ITIL processes and configuration/change governance.
- Detailed Service Management skills to manage client delivery expectations.
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