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Knowledge Management Administrator AI & CRM

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Commonwealth of VA Careers
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    CRM Systems & Management, Information & Knowledge Management, M365, SharePoint & Power Platform, Systems Administrator
Salary/Wage Range or Industry Benchmark: 73000 - 84000 USD Yearly USD 73000.00 84000.00 YEAR
Job Description & How to Apply Below
Position: Knowledge Management Administrator for AI & CRM

Virginia Retirement System is seeking a Knowledge Management Administrator to manage enterprise knowledge assets and curate AI-enhanced content for staff support across CRM platforms. The role focuses on building knowledge bases, AI prompt libraries, and ensuring accessibility in web and CRM environments.

The position requires strong library science or information management skills, experience with Agent Assist and CRM solutions, and a commitment to governance and continuous improvement.

This position is for the Knowledge Management Administrator for AI & CRM role at Commonwealth of VA Careers.

As a Knowledge Management Administrator for AI & CRM, you will play an important part at Commonwealth of VA Careers in Richmond, VA, United States.

We invite applications for the Knowledge Management Administrator for AI & CRM position located in Richmond, VA, United States.

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