Director Strategic Insights

At Genworth and Care Scout, we’re on a mission to simplify and dignify the aging experience. The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We’ve been there ourselves. That’s why we’re building better ways to help people find, fund, and understand aging care all while being supported every step of the way.

We’re a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Director Strategic Insights

This position is available to Virginia residents as Richmond, Virginia in-office applicants.

As Director of the Strategic Insights team, you are responsible for providing subject matter expertise and leadership. Reporting to the Sr. Director of Strategic Insights, you will play a critical role in enhancing our organization by using data and analytics to drive business strategy, increase the use of data in decision making, enhance the customer experience and provide data insights that inform future profitability across the Genworth companies.

This role requires working closely with key cross functional stakeholders, developing strategy and tactical approaches while producing deliverables in the form of Insights, strategy, reports, or raw datasets that will be used to drive business decisions. You will have the opportunity to support many Genworth functions and businesses including: our Closed block, Carescout business, care & wellness initiatives, actuarial and customer facing organizations.

The Director develops strategy, demonstrates thought leadership, manages complex projects, builds relationships, recruits and mentors staff, and collaborates with cross-functional teams. The ideal candidate possesses advanced analytical skills along with multiple years of experience leading individuals and developing a cohesive, high functioning analytics team.

Become a trusted analytical leader and partner to the functional areas of support and proactively identify improvement opportunities. Communicate project performance results to company leadership. Partner with leadership to execute on a robust strategy that integrates data and Insights into all aspects of the organizational strategy. Collaborate with business partners to understand their problems and goals, gather business requirements, and develop analytical solutions to support their vision and strategy.

Develop and lead a team of analysts with the skills, capabilities, and passions necessary to successfully drive and sustain a data focused culture. This could include managing analysts with varying skillsets including but not limited to:
Data Engineering, Data Analysis, and Data Science Defines, develops, and provides insights, metrics, and analysis to drive the decision-making process and support business strategy for internal and external customers Solves Complex…