Business Systems Analyst

The business systems analyst 1/2/3 is responsible for functional application maintenance, analyzing and resolving application/system issues and recommending and implementing corrective and enhancement modifications to accommodate customer and business requirements.

• Assists in effecting positive changes for business users by identifying opportunities for improvement that deliver value to the organization.
• Analyzes business and user needs by getting to the root of the problem with research and fact-finding, documents business requirements, and recommends system logic modifications as necessary under the direction of experienced Business System Analysts.
• Works with a business unit on specific project assignments.
• Creates, maintains, and executes test plans based on business requirements.
• Identifies, logs, and tracks defects.
• Work is closely checked, and errors may cause minor delay or expense.
• Role is established in the Information Technology function.

• Assists in effecting positive changes for the business users by identifying opportunities for improvement that deliver value to the organization.
• Analyzes business and user needs by getting to the root of the problem with research and fact-finding, documents business requirements, and recommends system logic modifications, as necessary.
• Develops and maintains credibility and effective working relations with both user and IT personnel.
• Demonstrates an understanding of business problems, IT strategies, issues, and priorities.
• Participates in less complex technical studies to evaluate business requirements and recommends solutions.
• Works with an individual business unit on multiple project assignments.
• Creates, maintains, and executes test plans based on business requirements.
• Identifies, logs, and tracks defects and performs root-cause analysis when needed.
• Identifies test cases suitable for automation and maintains automation scripts.
• Requires guidance in complex problem areas and errors may cause minor delay expense and disruption.
• Role is established in the Information Technology function.

• Devises or modifies procedures to solve complex systems problems.
• Aligns technology solutions with business strategies.
• Partners with functional groups within the IT organization, to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs.
• Conducts business process analyses, needs assessments, and preliminary cost versus benefit measurements.
• Communicates trends and requirements to and from customers and IT.
• Creates, maintains, and executes test plans based on business requirements.
• Identifies, logs, and tracks defects and performs root-cause analysis when needed.
• Identifies test cases suitable for automation and maintains automation scripts.
• Develops, reviews and enhances automation frameworks using open-source automation tools such as Playwright, Selenium, and languages like Java and Type Script.
• Works with an individual business unit on multi-project assignments.
• Guides and advises less experienced Business Systems Analysts.

• 0-2+ years directly related experience.
• Staffed by beginners who have a basic understanding of business systems and industry requirements.
• Demonstrated competency in verbal communications, written communications, and interpersonal understanding.
• Ability to establish and maintain a high level of customer trust.
• Ability to establish and maintain confidence in the Information Technology's teams' knowledge of, and concern for, the customer's business needs.
• Ability to manage work and perform varied duties simultaneously.
• Ability to…