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IT Support Technician – Print Services Hybrid

Job in Richmond, Henrico County, Virginia, 23234, USA
Listing for: Info Origin Inc
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30 - 35 USD Hourly USD 30.00 35.00 HOUR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

VA, US

Salary Range: $30.00 To $35.00 Hourly

Job Summary:

We are looking for a customer-focused IT Support Technician to provide technical assistance to end users and support print services. The candidate will troubleshoot printer-related issues, manage support tickets, and provide general IT and Microsoft 365 support.

Required Skills:

Minimum 5 years of IT help desk or technical support experience.

Minimum 5 years of Microsoft 365 experience.

Experience using ticketing tools such as Service Now, Jira, or similar platforms.

Strong troubleshooting, analytical, and communication skills.

Excellent customer service and time management skills.

Good understanding of IT systems and end-user support.

Preferred

Skills:

Ideal Candidate:

A proactive IT support professional who can troubleshoot technical issues, manage tickets efficiently, and deliver high-quality end-user support.

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