Data Analyst

At Genworth and Care Scout, we’re on a mission to simplify and dignify the aging experience.

The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We’ve been there ourselves. That’s why we’re building better ways to help people find, fund, and understand aging care all while being supported every step of the way.

We’re a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better.We create fulfilling purpose-driven careers by learning from the world and each other.

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Data Analyst

This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time:
Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

* A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth | Care Scout office. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

The Data Analyst will support Genworth business teams by facilitating timely, accurate, and secure access to operational data. This role will manage data requests submitted through Service Now, translate business needs into clear data requirements, and retrieve information from multiple databases and source systems.

Working across business, analytics, technology, and data teams, this individual will coordinate requests from intake through delivery, execute and modify SQL queries, validate results, and maintain clear documentation throughout the request lifecycle. The role requires strong attention to detail, effective communication, and the ability to manage multiple requests with competing priorities.

The initial focus will be on fulfilling and triaging data requests. As the role develops, the analyst will help standardize recurring requests, transition repeatable manual work into reusable queries, reporting solutions, and automated processes, and contribute to broader Operations Analytics initiatives that improve business visibility and decision-making.

• Manage and prioritize data requests through Service Now, partnering with stakeholders to clarify requirements, timelines, and desired outputs.
• Write, execute, and maintain SQL queries across multiple databases to deliver accurate, timely, and business-relevant data solutions.
• Validate and analyze data extracts to ensure accuracy, completeness, and alignment with business requirements and established standards.
• Collaborate with business partners, data owners, subject matter experts, and technology teams to…