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Service Desk Supervisor: Lead ITIL Operations & FCR

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Markel Corporation
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Markel Corporation in Richmond, VA is hiring a Service Desk Supervisor responsible for overseeing the service desk team and ensuring effective operations. The ideal candidate will have a background in IT service management, a focus on customer service, and proven leadership skills.

They will manage daily workflows, utilize ITIL best practices, and support team development. Markel offers comprehensive benefits, including health insurance, 401(k) with matching, and opportunities for professional growth.

This is a strong position to take on the Service Desk Supervisor:
Lead ITIL Operations & FCR role at Markel Corporation.

All applications are reviewed carefully by our team.

The position is based in Richmond, VA, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 70.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

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