Payroll Technical Analyst

Company Federal Reserve Bank of Richmond When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

All brought together in a work environment where you can truly find balance

About the Opportunity The System Payroll department has an immediate opening for a Technical Analyst to support our payroll team. In this role, you will partner with cross-functional teams to translate business needs into technical requirements and drive the successful delivery of payroll solutions. Success in this position requires a strong understanding of Workday Payroll, excellent analytical skills, and the ability to collaborate effectively with both business stakeholders and technology teams to ensure solutions align with organizational needs.

What You Will Do:

Business & Technology Partnership Collaborate cross-functionally to develop and deliver effective payroll solutions, ensuring alignment with business requirements and strategic priorities.

Define business problems, document clear requirements, and ensure alignment with technology teams on expected outcomes.

Serve as a liaison between business stakeholders and technology teams, maintaining a deep understanding of business objectives and ensuring that solutions meet their needs.

Testing & Quality Assurance Lead the user acceptance testing (UAT) process, including developing test scenarios, documenting results, and communicating outcomes to ensure changes meet business requirements before deployment.

Process Improvement & Optimization Regularly review payroll business processes and procedures, recommending and implementing improvements to enhance efficiency, accuracy, and effectiveness.

Stay current on system functionality and new feature releases, proactively applying relevant capabilities to optimize payroll processes.

Review and evaluate Workday release features related to payroll, including weekly service releases and semi-annual feature releases, assessing potential impacts and opportunities.

Analysis & Problem Resolution Analyze incident data to identify trends and impacts, providing recommendations for resolution and conducting root cause analysis to prevent recurring issues.

Monitor system performance and payroll outcomes to proactively identify risks or areas for improvement.

Qualifications:

Bachelor’s degree or equivalent work experience required4+ years of experience in payroll technology

Strong working knowledge of Workday payroll required

Strong project management, analytical and problem-solving skills required

Proven experience documenting business requirements

Excellent communication skills, with the ability to effectively liaise between technical and non-technical stakeholders, build relationships and influence stakeholders at all levels

Experience leading UAT processes, including test planning and execution

Ability to manage multiple priorities in a fast-paced, deadline-driven environmentA proactive, continuous-improvement mindset with a passion for optimizing processes

Advanced Microsoft Excel proficiency (pivot tables, VLOOKUP, data analysis)
Familiarity with internal control standards (SOX)
Discover the Reason Why So Many People…