Digital Accessibility Administrator

Office Of The Provost MBU

Academic Operations

Reporting to Academic Operations within the Office of the Provost and working closely with multiple campus partners, the Digital Accessibility Administrator is responsible for defining, championing, and executing the university’s digital accessibility vision, strategy, and plan. This role leads and coordinates institutional efforts around compliance with WCAG 2.2 standards, and other federal, state and university regulations across all digital touchpoints, including course materials, public-facing websites, and internal enterprise systems.

This position focuses on building institutional capacity, governance frameworks, and scalable support structures for digital accessibility. The Administrator provides leadership and oversight in supporting faculty in digital accessibility efforts, and serves as a technical and strategic advisor across the university. This role requires building robust, collaborative partnerships with Academic Affairs & Student Success, Faculty Affairs, Equity and Access Services, Student Affairs, VCU Technology Services, and other partners across VCU’s academic and administrative units to foster a proactive culture of accessibility.

PT Digital Accessibility Assistants (10+)

• Develop, implement, and monitor a comprehensive, university-wide digital accessibility strategy aligned with WCAG 2.1, AA standards and evolving regulatory requirements.
• Establish, review, and update institutional policies, guidelines, and standards for digital content, ensuring alignment with federal, state, and university compliance mandates.
• Serve as a trusted advisor regarding institutional risks, resource needs, and strategic investments required to sustain digital accessibility.
• Serve as the primary technical consultant to Equity and Access Service, the MCV Disability Support Office, and the Student Accessibility and Educational Opportunity (SAEO) office when facing highly complex digital accessibility complaints or unique accommodation challenges.
• Conduct technical assessments of disputed digital materials, websites, or software platforms to determine the scope of accessibility barriers and recommend systemic or individual technical remedies to compliance partners.
• Analyze trends from employee and student complaints handled by Equity and Access Services to identify institutional gaps, adjusting the broader digital accessibility strategy accordingly to prevent future compliance issues.
• Provide direction, management, and oversight for staff dedicated to providing digital content and course remediation support for faculty.
  
  Partner directly with LEDStudio, Center for Teaching and Learning Excellence, and instructional design teams to architect workflows, resource hubs, and training programs that empower faculty to create and maintain accessible course materials.
• Drive institutional awareness and professional development initiatives to move the university from a reactive accommodation model to a proactive, universally designed digital environment.
• Collaborate closely with Technology Services to ensure the university’s web infrastructure, design systems, and content management practices remain compliant with WCAG 2.2.
• Evaluate and recommend enterprise-level digital accessibility testing, monitoring, and remediation tools for the institution.

• Bachelor’s degree in Information Technology, Instructional Design, Computer Science, Disability Studies, or a related field, or equivalent in experience.
• 5+ years of progressive experience managing digital accessibility initiatives, preferably within a complex higher education or public sector environment.
• Proven…