Cloud Systems Engineer

Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – Cloud Systems Engineer / Richmond VA – (JOB-22775). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.comor on Glassdoor

Title: Cloud Systems Engineer
Location: Richmond, VA
Compensation: $50.00 – $52.00 /per Hour
Work Type: Contract
Work Location: Hybrid

6 Month Contract
Hybrid – Tuesday and Thursday Onsite
Contract to Hire

We are seeking an experienced Cloud Systems Engineer to join a specialized infrastructure team supporting a mission-critical, high-throughput digital commerce and underwriting transaction platform for a global insurance services leader.

Reporting directly to the Cloud Infrastructure Manager, you will serve as a key custodian of a large-scale, highly resilient enterprise cloud environment. This is a high-visibility, hands‑on role where you will operate across the entire cloud footprint ensuring maximum uptime, bulletproof security posture, end-to-end automation, and performance optimization for customer‑facing applications processing millions of high‑value transactions.

The Cloud Systems Engineer is responsible for operating, maintaining, securing, and optimizing the cloud infrastructure that supports the platform, a highly available, high-volume ecommerce and offer optimization platform. Working under the direction of the Cloud Infrastructure Manager, who owns infrastructure architecture and design, this role is one of a small number of positions that support the platforms entire infrastructure footprint, spanning networking, identity, security and compliance, monitoring, backup and disaster recovery, automation, governance, and cost management.

The role partners with application development, IT Operations, data, and Information Security teams to ensure the platform meets its availability, performance, and security commitments to internal and external partners.

Responsibilities

• Implement infrastructure changes in line with established architecture and standards and provide operational feedback to the Cloud Infrastructure Manager to inform improvements.
• Provision, configure, and maintain cloud infrastructure, including subscriptions/accounts, resource hierarchies, virtual machines, and platform services (PaaS) supporting a high-volume, revenue‑generating ecommerce platform.
• Configure and maintain cloud networking, including virtual networks, subnets, network security groups, NAT, private connectivity (e.g., Express Route), DNS, load balancing, and edge/CDN services.
• Manage cloud storage services, including lifecycle policies and replication.
• Configure and maintain identity services, including hybrid identity and directory synchronization.
• Manage workflow automation and integration services, including connections to internal and third‑party systems.
• Manage OS patching and update compliance for Windows and Linux workloads across all environments.
• Administer related platform services, including application email relay (SPF/DKIM, domain verification, delivery monitoring) and Microsoft Teams/M365 settings that support operational and alerting workflows. Database Platform Support
• Administer managed cloud databases, including performance scaling, geo‑replication, and long‑term backup retention.
• Monitor database health, query performance, and storage growth; implement alerting for resource exhaustion, deadlocks, and connection failures.

Security and Compliance

• Implement role‑based access control, managed identities, and least‑privilege access models, including…