Vulnerability Remediation Program Lead

IT Security Specialist III

Location:

Richmond, VA

Pay Range: $80-$85/hr

Serve as a guidance and triage point of contact for application teams, helping resolve security vulnerability remediation and patching issues.

Partner with Operations and Engineering teams, Information Security, and the business to remediate or accelerate vulnerabilities and violations in a timely, organized manner.

Lead and coordinate work streams across functional teams to prioritize and remediate vulnerabilities, ensuring alignment with enterprise expectations.

Act as a 1st line liaison into CTI/APSE GBS for vulnerability remediation and patching activities, supporting consistent execution within the assigned domain.

Drive process and automation improvement opportunities in the vulnerability remediation domain, including preparing domains and the enterprise for a Service Now transition and providing ongoing support through existing Tech Support Channels.

• Service Now Vulnerability Management experience required, with 3+ years of Service Now Vulnerability Management and 5+ years of vulnerability management experience.
• Bank of America domain expertise in a CIO Application or CTI product portfolio.
• Intermediate Excel skills (pivot tables, vlookup, and analysis) to support data analysis and presentation.
• Strong problem resolution skills focused on security vulnerabilities, with the ability to remediate or accelerate issues appropriately.
• Ability to communicate, engage, and build partnerships at a senior leadership level; self-starter mindset with intellectual curiosity and eagerness to learn.

Opportunity to lead vulnerability remediation work streams and influence prioritization and remediation outcomes over time.

Chance to partner closely with Global Technology, Operations, Engineering, and Information Security teams to drive measurable improvements.

Role focused on process, data, and stakeholder expertise within an assigned vulnerability remediation and patching domain.

Exposure to strategic leadership across Service Now and the domain to influence change and support enterprise readiness.

Engagement in a fast-paced, collaborative, matrixed environment where organization and clear communication matter.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells. Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.