IT Security Analyst – Endpoint Engineer

Job Title:

IT Security Analyst 3 – Endpoint Engineer
Visa:
Any Visa

Location:

Hybrid — Richmond, VA
Days on site: 3 days per week – Tuesday, Wednesday, & Thursday

• Engineer, modify, package, and deploy commercial off‑the‑shelf (COTS) software across enterprise endpoint environments.
• Develop and maintain deployment packages using tools such as Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM) or similar endpoint management platforms.
• Perform compatibility testing and configuration adjustments to ensure reliable software installation and operation across diverse device profiles.
• Automate software deployment workflows to improve efficiency, consistency, and scalability.
• Collaborate with application owners and security teams to evaluate software update requirements, dependencies, and risks.
• Support enterprise patch management processes, including testing, scheduling, deploying, and validating OS and third‑party updates.
• Monitor vulnerability reports from tools such as Rapid7, Qualys, Tenable, Defender for Endpoint, etc., and assist in prioritizing and remediating endpoint-related risks.
• Troubleshoot deployment failures, patching issues, and endpoint configuration problems, providing root‑cause analysis and corrective actions.
• Maintain documentation for packaging standards, deployment procedures, endpoint baselines, and change management activities.
• Implement and enforce endpoint hardening policies, compliance settings, and configuration baselines.
• Partner with infrastructure, security, and service desk teams to ensure high endpoint reliability, security posture, and user satisfaction.
• Continuously evaluate new technologies, updates, and automation opportunities to optimize endpoint management operations.

• | Skill | Required / Desired | Amount | of Experience |
• | Experience and proficiency with Windows 11 operating systems and monthly/annual updates | Required | 4 | Years |
• | Experience and proficiency with Microsoft Office 365 applications and monthly updates | Required | 4 | Years |
• | Experience and proficiency using an Endpoint Management System | Required | 4 | Years |
• | Experience and proficiency using a Workstation Imaging Solution | Required | 4 | Years |
• | Experience and proficiency using a Service Management Ticketing System | Required | 4 | Years |
• | Proven analytical and problem-solving abilities | Required | 4 | Years |
• | Excellent verbal and written communication skills | Required | 4 | Years |
• | Ability to work independently with minimal direction and as a team | Required | 4 | Years |
• | Ability to work effective with end users, technical staff, and senior staff — providing exception customer service | Required | 4 | Years |
• | Experience with Microsoft InTune and Autopilot | Desired | 4 | Years |
• | Experience with Microsoft GraphAPI | Desired | 4 | Years |
• |
  
  Experience with Patch
  
  MyPC | Desired | 4 | Years |
• | Experience with Service Now | Desired | 4 | Years |
• | Experience with Power Shell | Desired | 4 | Years |