Senior Workers’ Claims Adjuster

Position: Senior Workers’ Compensation Claims Adjuster
## Senior Workers’ Compensation Claims Adjuster
** Business Title(s):
** Senior Workers’ Compensation Claims Adjuster
*
* Location:

** In-Office We are looking for a highly capable Senior Workers’ Compensation Claims Adjuster to join our Claims team and work from either our Rockwood, PA or Omaha, NE offices.  Alternatively, we can also fill this role in our offices in Richmond, VA or Springfield, MO. The position reports to a manager based in Rockwood, PA. This role will be adjudicating workers’ compensation claims in the jurisdictions of CO, KS, KY, MD, MI, MO, MT, PA, UT, and WV and contribute to providing superb results for our clients.

Approximately 20% of the claims assigned to this position are covered by the federal black lung program.  Although Rockwood underwrites general liability insurance and workers’ compensation for many types of businesses, our specialty is underwriting workers’ compensation insurance for the mining industry, with a focus on the coal-mining industry.  Rockwood has become a leading underwriter of workers’ compensation for the mining industry by offering workers’ compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal.  

We have never been more committed to our clients to ensure their employees receive excellent medical care if they need it due to a work-related injury or illness.  Our passion for outstanding customer focus, combined with our deep industry experience, is what sets up apart from other insurance carriers in this niche market.
** Essential  Responsibilities:
** indemnity and federal black lung workers’ compensation claims on assignments reflecting  and complete tasks to ensure that cases move to the best financial outcome and
** Qualifications / Experience

Required:

** Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable). An advanced knowledge of workers’ compensation claims through: A
** minimum of five years
** workers’ compensation claims in any of the following jurisdictions: CO, KS, KY, MD, MI, MO, MT, PA, UT, and/or WV.  ’ experience adjudicating
** Bachelor’s degree from an accredited university required.
** Two or more insurance designations or four additionaladjudicating workers’ compensation claims beyond the minimum experience required above may be substituted in lieu of a degree.  years of related experience or have ability to quickly obtain a license to adjudicate first party claims.

Must have excellent communication skills and the ability to build lasting relationships. Ability to regularly exercise discretion and independent judgment with respect to matters of significance.

This role primarily faces problems and issues that are difficult that requires an understanding of a broader set of issues.

Strong claim negotiation skills a must. Ability to take proactive and pragmatic approach to negotiation.

A strong focus on execution in getting things done right.  Proven ability to consistently produce and deliver expected results to all stakeholders by:

Client focus – the ability to effectively determine specific client needs and to provide value added solutions.

Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast-paced environment that is evolving constantly.

Excellent evaluation and strategic skills required.

Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines. Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO. Polished and professional written and verbal communication skills.  The ability to read and write English fluently is required. Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our…