Workers' Claims Adjuster

Position: Workers' Compensation Claims Adjuster
## Workers' Compensation Claims Adjuster
** Business Title(s):
** Workers’ Compensation Claims Adjuster
*
* Location:

** In-Office We are looking for a highly capable Workers’ Compensation Claims Adjuster to join our Claims team and work from either our Rockwood, PA or Omaha, NE offices. Alternatively, we can also fill this role in our offices in Richmond, VA or Springfield, MO. However, we are open to considering hiring a less qualified candidate (a Trainee or Associate Adjuster) and providing additional on-the-job training to bring the candidate’s skill set up to an Adjuster level in the next couple of years.

The position reports to a manager based in Texas and is focused on adjudicating workers’ compensation indemnity and medical-only claims for our largest mining account, underwritten by Rockwood Casualty, mostly in the jurisdictions of IL, IN, KY, NY, PA, and VA. Approximately 20% of the claims assigned to this position are covered by the federal black lung program. Our Adjusters contribute to providing superb results for our clients.

Although Rockwood underwrites general liability insurance and workers’ compensation for many types of businesses, our specialty is underwriting workers’ compensation insurance for the mining industry, with a focus on the coal-mining industry. Rockwood has become a leading underwriter of workers’ compensation for the mining industry by offering workers’ compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal.

We have never been more committed to our clients to ensure their employees receive excellent medical care if they need it due to a work-related injury or illness. Our passion for outstanding customer focus, combined with our deep industry experience, is what sets up apart from other insurance carriers in this niche market.
** Essential  Responsibilities:
** indemnity and federal black lung workers’ compensation claims of higher technical complexity with a direct impact on departmental results. The amount of direction,  and authority will initially vary depending on the skill set of the person hired into this role. In addition,  and complete tasks to ensure that cases move to the best financial outcome and
** Qualifications / Experience

Required:

** Practical knowledge of workers’ compensation claims, as well as an exceptional customer service focus typically obtained through:
Bachelor’s degree from an accredited university required. Trainee candidates can substitute four years of general work experience for a degree. For Associate Adjuster or Adjuster candidates, two or more insurance designations or four additional years of related experience adjudicating workers’ compensation claims beyond the minimum experience required below may be substituted in lieu of a degree.

A minimum of two years' experience adjudicating indemnity workers’ compensation claims is required for Adjuster-level candidates. For Associate Adjuster level candidates, one year experience adjudicating indemnity workers’ compensation claims is required. No work experience is required for Trainee level candidates (unless substituting general work experience for adegree as noted above). Working knowledge of the IL, IN, KY, NY, PA, and VA jurisdictions is not required, but considered a considerable plus).

Must be licensed in KY and NY or have ability to obtain a license to adjudicate first party claims in those states within 90 days of being hired.

Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).Adjuster and Associate Adjuster candidates must exhibit the ability to regularly exercise discretion and independent judgment with respect to matters of significance.

Trainee level candidates will be paid hourly and are not expected to have the skills or knowledge to exercise discretion or independent judgment due to their limited claims experience. This role primarily faces problems and issues that generalized and typically not complex, but require an understanding…