Multi-Line Adjuster

Position Summary

A national independent insurance adjusting firm has immediate openings for Multi-Line Claims adjusters that can work remotely and handle both property and liability claims. The candidate must be able to adjust commercial and residential property losses, assess negligence and damages, and perform all tasks with modest supervision.

• Minimum 5 years of first‑party commercial and/or residential property and liability adjusting experience
• Own current estimating software (Xactimate preferred)
• Working computer, internet access, and Microsoft Word
• Strong time‑management and customer service skills
• Ability to take recorded statements in the field or with legal representatives
• Experience preparing Statements of Loss, Proof of Loss, and denial letters
• State adjuster’s license where required
• Valid driver’s license

• In‑depth knowledge of property and liability insurance coverage and industry standards
• Prepare full captioned reports by collecting and summarizing information required by the client
• Strong verbal and written communication skills
• Prompt, reliable, and friendly service
• Background check required; position void in states where prohibited
• Experience in industry special areas (fire departments, agricultural, lumber mills, high‑value or historic buildings, construction defects, automobile liability, subrogation recovery investigations) is a plus

• Complete residential and commercial field property inspections using Xactimate software and conduct general liability field investigations to determine negligence and damages
• Investigate claims by obtaining recorded statements from insureds, claimants, witnesses, and interviewing fire, police or other governmental officials, as well as inspecting claimed damages
• Recommend claim reserves based on investigation through a well‑supported reserve report
• Obtain and interpret official reports
• Review applicable coverage forms and endorsements, providing thorough analysis of coverage and any coverage issues in a well‑documented initial captioned report to the client
• Maintain acceptable product quality through compliance with established best practices of the client

• College degree
• AIC or other professional designations

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Location:

Richmond, VA (remote options available)

All candidates must pass a full background check.