Special Investigations Unit Field Investigator

Special Investigations Unit Field Investigator page is loaded## Special Investigations Unit Field Investigatorremote type:
100% Remote locations:
Virginia-Remote time type:
Full time posted on:
Posted Todayjob requisition :
R2623662

SIU Investigator - CF08BE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
We are seeking a talented Special Investigator to join our Special Investigations Unit (SIU). This position will be based out of the Richmond, VA area.  The coverage territory will be all of VA and Northern North Carolina. The ideal candidate for this opportunity will spend 100% of their time traveling within their assigned region to visit loss sites, interview witnesses, conduct recorded statements, take photos, and inspect physical evidence.

Additionally, the candidate will investigate all lines of business to include Medical Investigations in Auto, Worker’s Compensation, General Liability and Group Benefits as well as Property losses.  SIU Investigators work in partnership with claim handlers across all lines of business to investigate suspicious claims. The Field Investigators performing investigations to provide information to the claims handler which will assist in the adjudication of the claim.

The mission of the SIU is to contribute to claims accuracy by building fraud awareness and investigating questionable claims. This position will report to the SIU Manager and will be responsible for conducting thorough, timely, efficient and impartial investigations to support the accurate resolution of insurance claims by the Company.

Key responsibilities of the role include:
• This SIU Investigator will be responsible for assignments in Virginia and    the Northern North Carolina areas.
• Assignments may include investigations directly referred by the claimstaff, or losses reviewed by the field investigator proactively which may  be appropriate for SIU Involvement.

• The investigator is expected to have face to face interaction with     parties to a loss, including insured, claimants,     witnesses, experts, and other professionals on a routine basis.

• Excellent interpersonal, communication and interview skills are     required.  
• Investigative assignments may include claims with identified     suspicious loss indictors, definable inconsistencies, or those which     otherwise require a high-level investigative skill and/or local in person     presence.

• Effective time management skills, proactive execution of investigative     plans, and flexibility are necessary to ensure the effectiveness of this     position.

• The investigator must understand and exhibit appropriate investigative     behaviors and methods while conducting investigations, including     development of the facts, due diligence around evidence collection and    interviews.  
• The Investigator must be able to effectively communicate investigative     findings orally and in writing.

• The Investigator will also be responsible for understanding fraud trends     within his or her area of responsibility and leverage knowledge gained     to SIU analytical resources.

• Independently complete investigations in accordance with The     Hartford’s core performance values and best practices with minimal     direction.  
• Prepare and submit investigative reports detailing and documenting all     phases of an investigation to assist in the  resolution of the claim.  
• Recognize intelligence opportunities through active investigations and     shares this information within SIU.  
• Interface with the SIU Community and Law Enforcement; including     attendance of NICB and other industry meetings.  
• Continually enhance investigative skills and understanding of emerging     issues impacting property and casualty and group benefit claims.  
• Provide support to claims partners and other departments within the   
• Company, which may include identifying training needs; participation in     developing and presenting training and …