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Customer-First Claims Experience Specialist — Hybrid; Richmond

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Faye Stg
Full Time position
Listed on 2026-10-06
Job specializations:
  • Insurance
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Customer-First Claims Experience Specialist — Hybrid (Richmond)

Faye is seeking a Claims Experience Specialist to join our Richmond, VA team. This hybrid role focuses on delivering customer-first claims service for our travel protection solutions and coordinating with providers worldwide.

The ideal candidate has 1–3 years in claims processing or administrative support, strong verbal and written communication, sharp analytical skills, and excellent time management to handle inquiries across phone, email, and chat.

We have an opening for a Customer-First Claims Experience Specialist — Hybrid (Richmond) in Richmond, VA, United States within Sales.

The position is based in Richmond, VA, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 45.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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