Service Claims Operations Manager; Hybrid
Listed on 2026-10-20
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Insurance
Risk Manager/Analyst -
Management
Project & Program Management, Risk Manager/Analyst
Hanover Insurance Group, Inc. is seeking a Manager of Service Claims in Richmond, VA. This full-time exempt role oversees a claims service team, guiding frontline investigations, performance management, and customer service excellence.
The position emphasizes mentorship, structured problem solving, and adherence to regulatory standards. The role requires 5–7 years of claims experience and a bachelor’s degree, with supervisory experience preferred. Hybrid work in Richmond, VA, two days in office.
We would love to welcome a new Service Claims Operations Manager (Hybrid) to our organisation in Richmond, VA, United States.
This posting is for the Service Claims Operations Manager (Hybrid) role at Hanover Insurance Group, Inc., based in Richmond, VA, United States.
We are looking to fill the Service Claims Operations Manager (Hybrid) position at Hanover Insurance Group, Inc. in Richmond, VA, United States.
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