Associate - Adjudicator, Criminal Background Screening

* Execution of applicable HR processes & programs
* Adjudicate background screenings based on criminal, education, and work history
* Access/update multiple databases/trackers
* Support compliance changes, updates and initiatives
* Contact candidates to resolve discrepancies as needed
* Work with vendor to address minor candidate background issues
* Strong attention to detail
* Excellent written and verbal communication skills
* Ability to follow written policy, use critical thinking/problem solving skills to adjudicate complex cases
* Possess cognitive flexibility, time management skills, and task initiation
* Ability to navigate complex and sensitive subject matter in a poised and professional manner
* Possess a high level of integrity
* Experience in a role requiring decisioning applications using good judgement
* High School Diploma, GED or equivalent certification
* At least 1 year of experience adjudicating background investigation results or pre-employment screenings against established guidelines
* 1+ year of process management or project management experience
* 2+ years of risk management experience
* 2+ years security, law enforcement, legal experience or paralegal experience with either an in-house legal department or a law firm
* 1+ year of experience in Human Resources Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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