Service Manager

Benefits Start Day 1 for Full‑Time Colleagues – No Waiting Period!

For more information about our benefits, see below.

We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. Our mission is to protect people, enhance lives, and preserve the planet.

For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

• An associate’s degree (a four‑year degree is highly desirable)
• Must possess a valid driver’s license from the state of residence
• Having 1‑2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communication skills—verbal, written, and presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detail‑oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math—necessary for doing calculations related to sales and service
• Comfortable working outside and in confined spaces such as crawl spaces and attics

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage plus discounts on Terminix brands
• Short‑ and long‑term disability insurance and life insurance
• Paid time off

• Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition reimbursement benefits (for full‑time colleagues)
• Health and Wellness
  • Full‑time colleagues eligible to begin enrollment immediately upon hire with benefits starting day 1
  • Health benefits including medical, dental, vision, disability, and life insurance plus much more
• Savings and Retirement
  • 401(k) retirement plan with company‑matching contributions
• Work‑Life Balance
  • Vacation days & sick days
  • Company‑paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

Disclaimer:
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status…