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HR Shared Services - Principal Associate

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capital One
Full Time, Part Time position
Listed on 2026-01-07
Job specializations:
  • Management
    Risk Manager/Analyst, Regulatory Compliance Specialist
Job Description & How to Apply Below
* Partner with Risk Advisors and business SMEs to support design, identification, implementation, and documentation of controls to mitigate operational risks and ensure adherence to internal and external requirements across a matrixed business ecosystem
* Support execution of risk assessments, controls testing, process documentation , reporting, etc. Manage all quality assurance and quality control review follow up related to risk assessments and control testing results
* Manage risk and control documentation & approval activities; ensure risk and control records remain adherent to all enterprise standards and requirements by monitoring process health and exception reports
* Become a subject matter expert in Payroll risks and controls for global footprint
* Support the Payroll department through audits (internal, external)
* Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with required regulations
* Engage with Global teams to provide support and guidance to ensure compliance with required regulations
* Manage a repository of L2 process artifacts
* Track and resolve process breakdowns
* Bachelors degree or military experience
* At least 3 years of risk management experience
* At least 2 years of project management experience
* At least 3 years of experience supporting, partnering and interacting with internal business clients
* 4+ years of Risk Management experience including Risk & Controls Management, Issues Management, Reporting and Audit and Examinations
* 1+ years experience with risk management frameworks
* Project Management Professional certification (PMP), Lean, Agile or Six Sigma certification
* Impeccable judgment, relationship building skills, and customer focus
* Ability to balance the needs of the organization, leaders and associates to deliver against a robust agenda
* Ability to identify, analyze, and solve problems and thrive in ambiguity
* Passion for learning with a growth mindset

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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Position Requirements
10+ Years work experience
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