Process Engineer Manager- FRM

Process Engineer Manager- FRM at Capital One summary:

The Process Engineer Manager leads cross-functional initiatives to improve and standardize finance-related processes, enhancing efficiency, controls, and transparency. This role collaborates with Finance, Tech, and Product teams to streamline workflows using methodologies like Six Sigma and process mapping. It demands strong project management, risk management expertise, and the ability to drive change in a complex, fast-paced environment.

Join a high-impact team transforming Finance through simplified, standardized, and strategically aligned processes. As a Process Engineer Manager, you will lead efforts to improve operational efficiency, enhance controls, and define scalable solutions across complex workflows.

You will partner with key stakeholders - primarily Tech, Product, and Finance business teams, on high-visibility projects to reimagine and optimize the core Finance processes that power our day-to-day operations. Process design and streamlining focuses not only on effectiveness and efficiency, but also on building transparency, governance, and controls into every solution. Many of the processes you will support involve complex stakeholder interactions and some technology integration, making this a unique opportunity to gain visibility and make an impact across the organization.

This role is ideal for someone who thrives in ambiguity, brings structure to complexity, and consistently delivers results. This role provides an opportunity to think strategically, apply structured methodologies, and operate decisively to influence strategic decisions and scalable solutions.

Responsibilities :

• Lead medium to large-scale, cross-functional process improvement initiatives

• Lead end-to-end process evaluations using structured methodologies

• Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement

• Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency

• Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks

• Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities

• Translate complex or incomplete information into clear, actionable solutions

• Drive change management and adoption through clear communication and stakeholder engagement

• Anticipate and mitigate risks through proactive process controls and governance frameworks

• Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity

• Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities

• Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders

Basic qualifications :

• Bachelor’s degree or military experience

• At least 3 years of experience in process engineering, improvement, or design

• At least 3 years of experience in project management

• At least 3 years of experience in risk management

Preferred qualifications :

• Strong analytical, critical thinking, and problem solving skills

• Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities

• Proven ability to successfully lead strategic cross-functional process initiatives

• Ability to distill complexity and drive alignment across stakeholders

• Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities

• Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile)

• Experience supporting cross-functional process design in collaboration with technology and business teams

• Relevant experience in risk and…