Hybrid CX Center Manager - Lead & Elevate Team
Listed on 2026-10-07
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Management
Client Relationship Management, Operations Management, Project & Program Management, Change Management
Car Max is seeking a Manager for the Customer Experience Center (CEC) to lead a 10–15 person team of Customer Experience Consultants and drive an iconic customer experience. You will coach the team to achieve performance metrics and collaborate across centers and leadership to ensure operational excellence.
The role requires at least 3 years of people management, 2+ years of sales success, strong communication, and flexibility to support a remote, multi-time zone team with onsite presence twice
Join us at Car Max Business Services as our next Hybrid CX Center Manager
- Lead & Elevate Team Performance in Richmond, VA, United States.
The advertised compensation is 57.000 - 92.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid CX Center Manager
- Lead & Elevate Team Performance role in the description above.
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