Traffic Monitoring Operations Center Manager

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Job Description AECOM is actively seeking an experienced, creative, highly talented Traffic Monitoring Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position will be a direct report to the Regional Operations Manager with direct communications with staff throughout their area of responsibility and upper-level management.

The responsibilities of this position include, but are not limited to:

Scheduling and oversight of regional TOC floor staff initial and recurrent training program

Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities

Review and participate in the development of TOC manual, technical memos, and training materials

Oversight of the regional TOC Floor Operations training program and staff audits

Coordination and leadership of regional TOC floor staff

Responsible for daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, incident management, traffic signal operations, and active vehicle detection systems

Participation in routine performance assessments and floor staff audits

Oversight of the control room’s equipment status and system reporting maintenance needs

Qualifications

Minimum Requirements:

Bachelor's degree plus Eight (8) years of relevant experience or demonstrated equivalency experience and/or education

As a condition of employment, must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
As a condition of employment, must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process

Preferred Qualifications:

Experience in leadership, management, and staff relationship

Experience interpreting technical information in layperson’s terms  

Experience with coordinating real-time operations activities and priorities in an effective manner under pressure and in a variety of work conditions for self and support staff

Experience with the day-to-day operations of the traffic control room facility.  Experience in Transportation, Systems, Management and Operations (TSM&O), and Traffic engineering principles along with a general knowledge of Intelligent Transportation Systems (ITS). Experience in the use of Advanced Traffic Management Systems.

Experience preparing technical and performance reports, management presentations, spreadsheet analysis, and interoffice communications.  Experience in the use of standard software applications, such as Microsoft Office (Word, Excel,  PowerPoint, Access and Outlook).  Additional Information Relocation assistance is not available for this position.

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