Director of Planning & Scheduling

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Full Time Richmond, VA, US

Salary Range: $ To $ Annually

Join a Mission That Moves Richmond

GRTC is seeking an innovative and strategic Director of Planning & Scheduling to lead the development, design, and optimization of public transportation service throughout the Richmond region. This is a unique opportunity to join one of the nation's most forward-thinking transit systems and help guide the future of mobility in a rapidly growing metropolitan area. As the region continues to experience significant population growth, economic development, and transformative transportation investments, the Director of Planning & Scheduling will play a critical role in advancing GRTC's mission to connect people to opportunities through safe, reliable, equitable, and innovative transit services.

From expanding Bus Rapid Transit (BRT) corridors and implementing emerging mobility solutions to leveraging advanced analytics and technology-driven scheduling tools, this position offers the chance to directly influence how hundreds of thousands of residents and visitors move throughout Central Virginia.

Why GRTC?

At GRTC, we are redefining what public transportation can be!

You will join an organization recognized nationally for innovation, including pioneering fare-free transit service and advancing major mobility investments that support economic development, access, and quality of life throughout the region.

This position offers the opportunity to:

• Lead planning and service design for one of the fastest-growing transit systems in Virginia.
• Influence major transit expansion initiatives, including BRT and regional mobility projects.
• Work directly with executive leadership, local governments, planning agencies, and community stakeholders.
• Utilize advanced planning, GIS, scheduling, and performance analytics tools to shape decision-making.
• Build and mentor a talented team of planners and schedulers.
• Drive projects that have a visible and lasting impact on the community.
• Grow professionally within an organization that values innovation, collaboration, and leadership development.

SUMMARY:

The Director of Planning & Scheduling provides strategic leadership and oversight for system planning, service development, service performance analysis, scheduling, transit network design, Title VI service equity analysis, and long-range transit planning initiatives.

This senior-level position is responsible for aligning service investments with community needs, organizational priorities, available funding opportunities, and regional growth strategies while ensuring efficient and reliable transit operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Planning & Service Development

• Develop short-range, mid-range, and long-range transit service plans.
• Lead transit network redesign initiatives and service optimization efforts.
• Evaluate emerging mobility trends and recommend innovative service strategies.
• Support development and implementation of BRT, regional transit, and mobility expansion projects.
• Identify opportunities to improve ridership, accessibility, equity, and customer experience.

Scheduling & Operational Performance

• Direct all fixed-route scheduling activities.
• Oversee run-cutting, blocking, service changes, and schedule implementation.
• Monitor route performance and service reliability using performance metrics and data analytics.
• Collaborate with Operations and Maintenance teams to ensure effective service delivery.
• Ensure schedules maximize efficiency while maintaining excellent customer service.
• Guide the use of planning and scheduling technology…