Manager, Project Management - Card Partnerships

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Manager, Project Manager at Capital One in the Partnerships Tech and Operations team, you will drive strategy and execute on high priority projects for the company. You will be responsible for engaging with leaders across U.S. Card and supporting Lines of Business, as well as leaders from our external partners, to develop, drive, and deliver both technical and operational intent while maintaining the highest levels of well-managed excellence.

This is a highly collaborative role spanning project, process, and relationship management. You will take on important and exciting responsibility from day one, working with smart and passionate people to deliver results that have a direct impact on the company’s bottom line.

• Champion the client perspective internally and Capital One externally by building trusted, deep relationships with key stakeholders at all levels to manage, inform and influence outcomes.
• Partner cross-functionally to provide strategic and tactical thought partnership that accelerates project and program efforts.
• Influence senior leadership decisions and discussions through compelling presentations and strategic communications.
• Collaborate with stakeholders to prioritize high-value initiatives and ensure flawless execution.

• Lead and manage moderate to large complex projects and programs by designing project plans and adapting to changing requirements.
• Manage multiple tasks concurrently in a fast-paced environment while balancing scope, resources, and timelines to deliver projects on time.
• Combine a strategic, big-picture mindset with high attention to detail to execute flawlessly and properly document work to mitigate risk with a high level of personal accountability and autonomy..
• Drive integrated, holistic problem-solving across technical, operational, process, and partner-facing domains to untangle complex dependencies, define ambiguous white space, and deliver seamless end-to-end solutions.

• Review processes and intent end-to-end through the eye of the business, customers, and key stakeholders to deliver well-managed products flawlessly.
• Deliver our well-managed agenda with an eye toward continual process improvement, driving horizontal scale, optimization, and automation opportunities.
• Proactively share learnings across the team and develop data-driven solutions to optimize customer experience.
• Provide integrated and consistent operations support and well-managed oversight across the Card Partnerships business.

• Exhibit platform and tech fluency to contribute to technical conversations across internal and external stakeholders.
• Utilize technology to problem solve, generate solutions and insights, ensuring technical specifications and end-to-end solutions are grounded in accurate analysis.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

• Bachelor’s Degree or Military experience
• At least 4 Years of Project Management experience
• At least 1 Year of…