Senior Director of Executive Operations, Massey Comprehensive Cancer Center

The Senior Director of Executive Operations will function as the Chief of Staff and will directly support the Cancer Center Director and Sr. Leaders. This role serves as a key strategic and operational leader who oversees a team of staff leaders to advance the organization's mission, vision, and strategic priorities. The Senior Director will provide strategic guidance and lead the development of processes to drive operational excellence, enhancing the center’s capacity to fulfill its mission of advancing cancer research, treatment, and community outreach.

The successful candidate will have prior experience in an NCI-Designated Cancer Center, academic medical center, or major research institution in addition to knowledge of NCI Cancer Center Support Grants (CCSGs) and NCI-designation requirements. They must demonstrate an ability to work collaboratively across departments and engage a variety of internal and external stakeholders - within both VCU and the VCU Health System - to align strategic initiatives with Massey’s long-term objectives.

Preferred candidates will possess extensive experience in executive administration, leadership, and process improvement, with a keen understanding of the complexities involved in healthcare and/or cancer center management.

• Act as the Chief of Staff - Will serve as the Senior Director of Executive Operations for the Cancer Center, providing day-to-day support and strategic counsel to the Cancer Center Director and Sr. Leadership.
• Lead the coordination and execution of executive priorities and institutional initiatives.
• Develop and maintain systems to monitor organizational goals, strategic plans, and key performance indicators.
• Prepare executive briefings, presentations, dashboards, reports, and decision-support materials.
• Ensure timely follow-through and accountability on executive action items and strategic commitments.
• Plan, develop and execute leadership retreats, strategic planning sessions, and executive meetings.
• Oversee and manage the operations of the Executive Operations team, ensuring efficient execution of objectives and alignment with the center’s goals.
• Provide Chief Administrative Officer (CAO) regular updates on the development and progress of the Executive Operations team.

• Supervise the Executive Administrator, Executive Program Manager, and other leadership staff ensuring the effective management of administrative functions, financial oversight, and policy development for operational efficiency.
• Collaborate with directors on operational planning, budget management, process improvement, and resource optimization to meet strategic objectives.
• Oversee high-level project management initiatives, acting as a central liaison for internal departments and external partners to coordinate and streamline operations.
• Oversee the scheduling staff to handle travel arrangements, committee activities, and critical event logistics, ensuring optimal resource allocation and the development of scheduling strategies that balance immediate demands with long-term commitments, optimizing the Cancer Center Director and Sr. Leaders’ availability for impactful engagements.

• Collaborate with the Executive Director, Marketing, Communications & PR to develop and implement comprehensive communication strategies that elevate Massey’s visibility and align with institutional priorities.
• Support the Cancer Center Director’s public image through media engagement, reputation management, and crisis communication protocols.
• Collaborate on content strategy, digital media management, and public relations to promote the center’s…