Commissary Project Manager - Patrick SFB

The mission of BAC Enterprises is to provide persons with disabilities with innovative services and opportunities to achieve personal success.

The Commissary Project Manager (PM) is responsible for the day-to-day execution and overall performance of the commissary contract across shelf stocking, Receiving/Storage/Holding Area (RSHA), and custodial services. This position provides leadership to the Assistant Project Manager (APM), supervisors, and staff; ensures work is performed in accordance with the Performance Work Statement (PWS); and uses actual case volume, product mix, staffing levels, and contract requirements to plan, direct, and adjust operations.

The PM serves as BAC’s primary onsite operational representative and coordinates day and night operations to ensure required work is completed safely, on time, within staffing expectations, and to quality standards.

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

• Begin each shift by reviewing inbound case volume, RSHA information, staffing levels, and nightly priorities; conduct brief huddles to set expectations, assign work areas, and reinforce safety.
• Use actual truck case counts, product mix, and BAC’s average productivity expectations to estimate labor needs and to plan nightly work by function (stocking, RSHA support, custodial).
• Adjust staffing and work assignments based on real-time workload, staffing changes, and operational conditions (e.g., shifting associates between functions, re-prioritizing aisles or tasks) based on real-time workload, staffing changes, and operational conditions.
• Coordinate day and night operations to ensure RSHA activity, stocking requirements, and custodial workload are effectively communicated and completed.

• Maintain a working knowledge of the PWS and Performance Requirements Summary (PRS) for shelf stocking, RSHA, and custodial operations, and ensure nightly work aligns with those standards.
• Monitor stock rotation, product handling, floor care, restroom servicing, and waste/cardboard/plastic handling during the shift; identify deficiencies and direct timely corrective action.
• Coordinate closely with the Warehouse Supervisor and day leadership to translate daytime RSHA activity and inbound truck volume into realistic night-shift stocking and custodial plans.
• Serve as the primary onsite operational point of contact for Government Quality Assurance Evaluators (QAEs), commissary personnel, and BAC Operations leadership.
• Ensure required contract documentation, case counts, productivity records, quality checks, incident reports, and other operational records are accurate and completed timely.

• Provide leadership to the APM, supervisors, leads, and staff, including setting expectations, monitoring performance, providing coaching, and addressing operational concerns.
• Support interviewing, selection, and onboarding by providing performance input and participating in training plans; make hiring, promotion, and discipline recommendations to management rather than acting independently.
• Train and reinforce expectations around workload awareness, case counts, productivity, safety, rotation, and quality standards, including how product mix affects pacing and labor requirements.
• Promote an inclusive, structured work environment that supports employees with disabilities, including clear instructions, predictable routines, and respectful communication.

• Ensure compliance with OSHA, DoD, DeCA, installation, and BAC…