Production Machine Operator EIF

Job Details:

Job Location:

Emerald Isle Foods LLC - Richmond, VA 23234, Salary Range: $17.00 Hourly,

Schedule:

Sunday through Friday, starting at 6:30 AM until production is complete.

The Pre-Cut Machine Operator is a multifunctional production employee responsible for operating the entire machine-cut packaging line using proper production methods. The primary objective is to produce high volumes of high-quality machine-cut fruits and vegetables. This role requires extensive product knowledge and adherence to quality standards with minimal supervision from the Pre-Cut Supervisor or Manager. The operator is also responsible for standard food service duties, including proper sanitation practices within the Pre-Cut Department.

• Produce specialty machine-cut products from the Pre-Cut product line.
• Maintain knowledge of unprocessed products within the Pre-Cut product line.
• Uphold Pre-Cut's high-quality standards, including cut sizes, consistency, color, and ripeness of finished products.
• Demonstrate attention to food safety, sanitation, and operational safety while working with industrial food processing equipment.
• Maintain cross-functional knowledge of daily production operations.
• Work with minimal supervision and seek or accept guidance from supervisors as needed.

• Requires repeated stooping and bending.
• Frequent lifting and carrying of boxed, bagged, and tubbed fruits and vegetables weighing up to 60 lbs.
• Requires continuous standing for extended periods.

• Working in a 38°F processing area for 8–12 hours.
• Working in a damp environment for 8–12 hours.

• Maintain a positive, empathetic, and professional attitude toward current and prospective customers across various communication channels.
• Develop a thorough understanding of our product catalog to answer questions and recommend appropriate products.
• Support a dedicated team of Sales Account Executives with daily needs while focusing on customer satisfaction and overall sales growth.
• Acknowledge and resolve customer complaints promptly and efficiently.
• Process orders and requests.
• Maintain records of customer interactions, transactions, comments, and complaints.
• Dispatch same-day deliveries.
• Communicate and coordinate with colleagues, as necessary.

• Ability to recognize letters, numbers, and symbols.
• Minimum of 2 years of experience in food preparation or food processing, preferably within the produce industry.
• General knowledge of Good Manufacturing Practices (GMPs) and procedures in a produce food preparation environment.
• Ability to follow instructions and established guidelines while performing job functions under immediate supervision.
• Ability to repeatedly lift up to 60 lbs.

• High school diploma or equivalent.
• 2–4 years of experience in food preparation or food processing, preferably within the produce industry.
• Advanced knowledge of Good Manufacturing Practices (GMPs) and procedures in a produce food preparation environment.
• Ability to follow instructions and established guidelines while performing job functions under moderate to limited supervision.
• Bilingual preferred.