Public Information Manager

Are you Richmond R.E.A.D.Y? – Respect. Equity. Accountability. Diversity…you!!!

Richmond, the capital city of Virginia, is home to a community of rich culture, incredible food, and deep historic roots. Located alongside the James River, our unique corner of the commonwealth offers a special blend of diverse and equitable opportunities for residents and businesses. The City of Richmond is a thriving hub for professionals targeting robust and equitable career opportunities. As a team member of the City of Richmond, you can enjoy access to services, support, and recreation, which make the city a world‑class place to live, work, play, and raise a family.

We invite you to explore our many vibrant communities and discover all that we have to offer…Are you Richmond Ready!

The Public Information Manager supports the Office of Strategic Communications by assisting in the development, coordination, and dissemination of information to the public and media. This role is key in ensuring that accurate and timely information about City initiatives, programs, and events is communicated effectively. The Manager will work closely with the Chief Administrative Officer’s office and other team members, but will not have any direct reports.

• Content Creation: Lead campaign creation, develop and edit press releases, social media posts, newsletters, and other communication materials that accurately represent the City's initiatives and programs.
• Media Relations: Responsible for responding to media inquiries, coordinating interviews, and maintaining positive relationships with local media outlets.
• Social Media Management: Monitor and work with the City’s Social Media Manager to update the City’s social media platforms, ensuring consistent and engaging content that aligns with the City’s communication strategy.
• Public Engagement: Support and, at times, lead public outreach efforts, including attending community events, coordinating public meetings, and distributing informational materials.
• Crisis Communication: Assisting the preparation and dissemination of information during emergencies, ensuring the public and media are kept informed with accurate and timely updates.
• Research & Reporting: Conduct research on communication trends, public opinions, and media coverage to inform the City’s communication strategies. Prepare reports on communication efforts and outcomes.
• Website Maintenance: Update and manage content on the City’s website, ensuring information is current, accessible, and user‑friendly.
• Collaboration: Coordinate with other departments to gather information and ensure consistent messaging across all city communications.

• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Proficiency in social media platforms and content management systems
• Ability to work collaboratively in a team environment
• Familiarity with public sector communication practices is a plus

• Bachelor's degree in public relations, communications, journalism, or related field
• Five years of experience in public relations, communications or a related field, preferably within a government or non‑profit setting
• Ability to work occasional evenings or weekends as needed for public events or in response to emergencies
• A valid driver’s license may be required for attending off‑site events