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French-English Service Quality Analyst

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: CoStar Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation, Data Analyst
Salary/Wage Range or Industry Benchmark: 54000 - 66000 USD Yearly USD 54000.00 66000.00 YEAR
Job Description & How to Apply Below

CoStar Group in Richmond, VA is seeking a Service Assurance Associate to measure service quality, audit data, and proactively call customers. The role supports internal quality standards, with about 200 outbound calls daily, capturing accurate survey outcomes and escalations as needed.

Qualified candidates have a Bachelor's degree, 1+ year of customer interaction, and strong English/French communication. Office-based, Monday–Friday, with comprehensive benefits and competitive compensation.

We are seeking a motivated French-English Service Quality Analyst to join CoStar Group in Richmond, VA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the French-English Service Quality Analyst role in the description above.

We appreciate your interest in this position.

Join CoStar Group and contribute to our ongoing work.

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