QA Engineer

• Pay or shift range: $90,000 USD to $110,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• IT
• Full-Time
• Requisition #: QAENG
  003054

Looking for a job to get you out of bed?

We're looking for a QA Engineer to join our Quality Engineering team and own functional and end‑to‑end testing across our systems. We want someone genuinely passionate about testing - eager to hunt down the bug nobody else found, think outside the box, and take real ownership and accountability for the quality of what ships. You'll report directly to the QA Manager and help ensure consistent, reliable quality across our systems.

Casper () believes everyone should sleep better. That’s why we obsess over designing sleep products that actually make a difference—from the littlest dreamers and beyond. Including mattresses, pillows, and bedding, our entire collection is dreamed up and engineered in-house by our product and design teams. Sleepers can shop online, visit one of our 40+ retail locations across the United States, or find us through a growing network of trusted retail partners.

This is a hybrid role, requiring that you work 4 days per week from our Richmond, VA office.

When youʼre not catching zzzʼs, this is what youʼll do...

• Design and execute functional and end‑to‑end test cases across web and back‑end systems, covering happy paths, edge cases, and negative scenarios
• Own test planning for features and releases - clear, traceable test plans and test cases tied to requirements
• Perform exploratory testing to surface issues that scripted cases miss
• Validate complex, cross‑system workflows across multiple interconnected platforms
• Test and validate workflows across SaaS applications commonly used in e‑commerce, Shopify, OMS, Salesforce, and ERP environments
• Detect, isolate, reproduce, and document defects with clarity and insight
• Contribute to our existing Playwright + Type Script automation framework
  , starting with the most repetitive or highest‑risk manual cases
• Write and maintain automated test scripts using Playwright and Type Script , following our existing Page Object Model patterns
• Get hands‑on with our automation suite — running, debugging, and extending existing Playwright tests as you build up your automation skill set
• Collaborate with Product, Engineering, and stakeholders to understand requirements and ensure proper test coverage
• Write documentation for test cases and workflows to support long‑term scalability
• Provide regular updates to the QA Manager on progress, risks, and opportunities for improvement

Our dream candidate is/has…

• Strong in functional and end‑to‑end testing, with some hands‑on exposure to automation using Playwright and Type Script
• Experience testing an e‑commerce or SaaS product - you understand order life cycles, payment or fulfillment flows, and how integrations between systems break in non‑obvious ways
• Strong test case design and bug reporting skills - clear repro steps, good judgment on severity and priority
• A creative problem‑solver who thinks outside the box - not satisfied testing only what's written in the ticket
• Organized - able to juggle multiple test cycles and keep documentation current without letting anything slip
• Passionate about testing - you find real satisfaction in catching the thing nobody else caught, and it shows
• Comfortable with bug/task/test management tools such as JIRA and Coda
• Comfortable working across multiple interconnected systems and validating end‑to‑end workflows
• A clear communicator who collaborates closely with engineering, product, and Dev Ops

Nice to have…

• Experience with API testing tools such as Postman
• Exposure to…