Associate Research Consultant

Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.

We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate information, analytics, and news. Commercial real estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.

Learn more about CoStar.

Role

Description:

An Associate Research Consultant is responsible for managing a portfolio of commercial real estate contacts and ensuring that all properties, listings, and transactions in CoStar’s database are current, accurate, and complete. This involves building relationships through daily outreach including interviews with brokers, property owners, developers, and other real estate professionals to gather real-time market information. The Associate Research Consultant captures information while enhancing existing data on active listings and lease and sale transactions, typically verifying key details with multiple sources.

Additionally, they research and compile profiles of commercial property owners and track construction projects from proposal through completion to update the database with new developments. Throughout these duties, they help clients fully leverage CoStar’s marketing platforms and provide world-class customer service to ensure clients can make informed decisions with comprehensive, high-quality market data. By capturing this market-critical information and putting our clients at the center of all we do, it enables our customers to make informed, high-impact business decisions.

This position is in-office, Monday through Friday.

RESPONSIBILITIES

• Contribute to the growth of an accurate and complete database of commercial real estate inventory
• Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
• Investigate new space listings, recent sale and lease transactions, building ownership, and construction in a market
• Build and maintain mutually beneficial relationships with clients
• Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
• Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market

BASIC QUALIFICATIONS & EXPERIENCE

• Bachelor's Degree required from an accredited, not-for-profit university or college
• A track record of commitment to prior employers
• 8+ months experience in a customer service environment
• Microsoft Excel 365 experience is required
• Flexibility to work shifts aligned with ET, CT, MT, and PT time zones
• Evidence of strong academic performance in college

PREFERRED QUALIFICATIONS

• Natural curiosity, persistence, and ability to conduct thorough investigative research
• Proven success performing to metrics or key performance indicators (KPI)
• Experience communicating with internal business partners and external clients by phone
• Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a…