Associate Director, Research and Strategic Advisory Services; Administrative Effectiveness

Associate Director, Research and Strategic Advisory Services (Administrative Effectiveness)

At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data‑driven insights and best‑in‑class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

Associate Directors on our Strategic Advisory Services team (within the Research Discovery – Design division) help develop research agendas and design research projects and services that address the major strategic, management, and operational issues facing education today. Our researchers conduct in‑depth interviews with campus executives at diverse institutions and perform data and root‑cause analyses to identify market‑leading strategies and best practices in our pursuit to make education smarter.

As a member of our team, you will play an important role in innovating and producing syndicated research and high‑value services for partner organizations, including on‑site workshops, web‑conferences and publications. You will also be a valued expert to EAB partner organizations, advising them on strategy and best‑practice implementation.

This particular role will be positioned within our Administrative Effectiveness higher education pillar. The Associate Director in administrative effectiveness primarily works on research topics related to cost management, revenue generation, and efficiency and effectiveness. Recent research topics in this terrain have included financial planning, university space optimization, organizational transformation, and workforce development.

A successful candidate for this position will:

• Bring strong professional judgment and clear communication skills, with the ability to translate complex findings into accessible insights for campus leaders
• Thrive in collaborative, fast‑moving environments - taking initiative, following through on details, and adjusting quickly as priorities evolve
• Combine analytical rigor with intellectual curiosity and agility, getting up to speed on key issues quickly and taking ownership over sub‑terrains
• Be willing to draw on a range of sources and deploy various methods to generate actionable advice for campus leaders that is both strategic and tactical in nature
• Have experience beyond academic research and publications to include consulting, client‑responsive projects, or advisory work that translates insights into strategy and action

This role is based in Washington D.C. and is also open to candidates in Richmond, VA or open to remote employment in the continental U.S. The position may require occasional travel (up to approximately 10%) for presenting research findings to our partners as well as facilitating strategy sessions.

• Design and lead strategic research projects from conception to completion, ranging from two to four months for smaller projects to approximately nine months for the largest, most complex projects.
• Provide intellectual leadership and analytical direction throughout all stages of the research process, working through extensive primary and secondary research, hypothesis generation and testing, rigorous analysis of findings, design and execution of implementation resources, and the final presentation of ideas
• Synthesize complex ideas into actionable insights for our members
• Use persuasive writing, storytelling, and graphics to…