Senior Account Manager

Senior Account Manager (Fully Remote Opportunity)

Location:

Richmond, VA | Salary: $73,000.00–$ (posted 1 month ago)

Build Your Career Where You Matter

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you’re a problem‑solver, innovator, or passionate about service, you’ll thrive here.

• Comprehensive Benefits:
  Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work‑Life Balance:
  Generous paid time off for rest, family, and self‑care.
• Career Growth:
  Continuous learning, mentorship, and leadership training, including access to C&B University, our in‑house development program.
• Supportive Culture:
  Innovation, creativity, and teamwork at the heart of everything we do.

The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands. You must possess excellent interpersonal communication skills, a strong sense of integrity, superb organizational and time‑management skills, and be a self‑starter who keeps customers’ best interests s position conducts sales calls on prospects and assigned accounts/territory to create opportunities for the sales of Advantech product offerings in Electronic Security Solutions, such as Integrated Solutions, Intrusion Detection, Video Surveillance, Fire Alarm, Access Control, and Emergency Communications.

The ultimate goal is to enhance relationships so that Advantech can build a profitable backlog with both hard bid and negotiated projects, delivering the goals established by Advantech sales management.

• Initiate contact with prospects via cold calling and assigned accounts/territory.
• Conduct onsite or online presentations to prospects that showcase the services and products of the company.
• Work with management and marketing to develop proposals, quotes, and respond to public solicitations.
• Effectively communicate features and benefits of solutions and manage prospect expectations.
• Manage the complexity of IT proposals, contracts, lease agreements, and service level agreements.
• Maintain in-depth product knowledge of the service offerings of the company.
• Provide guidance and team‑lead activities with other Account Managers.
• Perform sales procedures through activities and opportunities with defined policies and procedures.
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
• Develop in-depth knowledge of the service catalog and how it relates to customers’ needs.
• Document internal processes and procedures related to duties and responsibilities.
• Responsible for entering time and expenses.

• High School Diploma, or equivalent combination of education/experience.
• A minimum of 5+ years of experience in systems technology sales.
• Current and valid US driver’s license.
• Must pass pre‑employment background check and drug test.

• Excellent time‑management, multi‑tasking, and prioritization skills.
• Ability to complete assigned tasks with minimal supervision.
• Ability to manage deadlines and have excellent follow‑up skills to drive tasks to completion.
• Professional and polished appearance, comfortable speaking to customers, small groups of managers, and technical or facility personnel.
• Ability to interpret blueprints and specifications.
• Strong analytical and problem‑solving skills, organizational skills, and communication skills.
• Exceptional customer service skills.

The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms…