Client Engagement Director

Client Engagement Director Remote - United States JR012567

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty

Reliability

Curiosity

Collaboration

Passion

As a Client Engagement Director, you will be the primary account executive responsible for cultivating and expanding strategic relationships with Ensono’s clients. You will drive profitable growth, leverage company-wide resources to address client satisfaction, ensure world-class delivery, identify account risks and growth opportunities, and position Ensono as a trusted partner for your clients’ digital transformation journey. Although this role is an individual contributor role with no direct reports, the Client Engagement Director is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to manage and grow existing Ensono client accounts.

• Drive profitable revenue growth within the client account, including expanding the portfolio of services beyond the initial new logo acquisition (typically, new logos will be heavily mainframe scope).
• Enable and sell new services across the client’s IT landscape, understanding competitive services and identifying whitespace opportunities.
• Collaborate with technical sales specialists, advisory, and consulting teams to uncover client needs and position Ensono’s solutions for maximum impact.
• Engage in client cloud and mainframe transformation strategies, introducing cloud-native development practices.
• Drive positive disruption and curiosity across client IT teams (infrastructure, applications, business units).
• Own the account plan, strategy, services growth plan, and Salesforce (SFDC) data stewardship for assigned accounts. Manage the Ensono Executive Sponsor program for each client.

• Build and manage a robust sales pipeline to achieve assigned quota and revenue goals.
• Proactively identify, qualify, and develop new business opportunities within assigned accounts and targeted prospects.
• Maintain accurate opportunity data in SFDC, ensuring effective pipeline management and accurate forecasting.
• Regularly review and update account plans, stakeholder maps, and opportunity status with internal teams and leadership.

• Willingness and ability to travel at least 30% of the time to meet with clients and internal teams.

We want all new Associates to succeed in their roles t’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred…