Senior Strategic Leader, Enroll

Location:

Washington, D.C. Number: 612238 Job Category:
Sales Job Department:
Enrollment Services Job Family:
Strategic Leadership Job Type: Full Time Level: Manager

At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards .

The Senior Strategic Leader operates as the account executive for EAB Enroll
360 partners (clients). This hire will work directly with assigned institutional partners – as their most critical EAB point of contact – to oversee all components of partners’ undergraduate enrollment marketing partnership with EAB. Core duties include executive relationship management, campaign strategy and oversight (including product portfolio optimization), renewal and cross-selling, and team leadership. The Senior Strategic Leader is supported by multiple account managers who support campaign execution and relationship management, as well as by a team of creative and technical team members who support campaign creation and tracking.

The Senior Strategic Leader is critical to ensuring the achievement of business objectives as well as the long-term growth and success of the company as a whole via outstanding service, strong campaign results, and savvy customer retention skills.

This role is based in Richmond, VA. or Washington, D.C.

• Establish strong relationships and trust with enrollment leaders and senior administrators on campus
• Lead regular meetings and conference calls with partners
• Deliver outstanding service and superior guidance and counsel
• Collaborate and listen, building a customized and highly synergistic partnership

• Develop a deep understanding of each partner’s goals, opportunities, and weaknesses
• Advise partners on product optimization, strategic targeting, and creative execution
• Ensure internal teams map strategies to partner goals and preferences
• Systematically measure campaigns to identify opportunities and demonstrate effectiveness

• Develop thriving, successful, long-term partnerships
• Properly align products, price, and strategy pillars to institutional goals
• Drive partnership growth through consultative processes and strategy
• Meet overall renewal rate targets in support of larger business objectives
• Mentor and develop account managers assigned to core team
• Serve as a dynamic liaison between campus partners and in-house resources
• Connect institutional goals and mission back to EAB’s mission

• 5-7+ years’ experience in consultative, strategic, leadership positions managing accounts and/or relationships with key decision makers
• Experience leading high-performing teams, coaching, and mentoring
• Experience aligning strategic insights and solutions to client or partner goals
• Ability to well-convey/present to clients and colleagues EAB's commitment to forward-leaning, innovative strategies that…