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Business Sales Operations Coordinator

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Unique Escapes
Full Time position
Listed on 2026-10-18
Job specializations:
  • Sales
    Business Administration, Client Relationship Management, Office Administrator/ Coordinator, Customer Success Management
  • Business
    Business Administration, Client Relationship Management, Office Administrator/ Coordinator, Customer Success Management
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below
Job brief

Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences. We are seeking an organized, detail-oriented Business Sales Operations Coordinator to support daily sales operations, client campaigns andfollow-up, booking administration, and business workflows.

This is a remote role for people who enjoy organization, communication, and helping a growing travel business run smoothly.

Responsibilities
  • Support the sales process by managing leads, inquiries, and follow-up communications.
  • Maintain accurate client records, booking details, and sales documentation.
  • Prepare travel quotes, itineraries, and reservation summaries using approved travel tools.
  • Coordinate communication between clients, travel suppliers, and internal team members.
  • Track bookings, payments, deadlines, and outstanding client requests.
  • Create and maintain organized spreadsheets, reports, and standard operating procedures.
  • Assist with email marketing, social media content, and client relationship follow-up.
  • Research destinations, hotels, cruises, and travel packages to support client planning.
  • Provide excellent, professional customer service by phone, email, and online platforms.
  • Identify opportunities to improve workflows and support business growth.
Requirements
  • Strong written and verbal communication skills.
  • Excellent organization, time management, and attention to detail.
  • Comfortable learning web-based travel, CRM, email marketing, and booking tools.
  • Reliable high-speed internet and a dedicated remote workspace.
  • Ability to manage multiple priorities independently and meet deadlines.
  • Customer service, administrative, sales support, hospitality, or travel-industry experience advantageous but not required
  • Interest in travel, luxury travel, cruises, resorts, and destination planning is a plus.
What we offer
  • Remote work environment.
  • Flexible scheduling within established business needs.
  • Training and support for travel tools, systems, and sales processes.
  • Opportunity to grow with a developing travel brand.
  • Performance-based incentives, where applicable.

If this is you, don't hesitate to reach out and book a introductory session with us! We are looking forward to have you in our team.

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