Field Service Technician; Low Voltage​/Security

Field Service Technician (Low Voltage / Security Systems)

Direct Hire | Company Vehicle Provided | Regional Travel

Are you an experienced field service professional who enjoys troubleshooting, customer interaction, and working independently in the field?

We are seeking a Field Service Technician to support installation, maintenance, troubleshooting, and repair of retail loss prevention and security technology systems across a multi-state Northeast and Mid-Atlantic territory.

This is an ideal opportunity for technicians with backgrounds in:

• Security systems

• CCTV and camera systems

• Structured cabling

• Alarm systems

• Low-voltage installation

• Retail technology support

• Access control systems

• Field service

• Install, service, and repair low-voltage security and loss prevention systems

• Troubleshoot cameras, wireless devices, and related equipment

• Perform preventative maintenance and field service work

• Run and terminate low-voltage cabling

• Support larger installation projects throughout the territory

• Communicate directly with store managers and customer contacts

• Document completed work and service activity

• Travel to customer locations throughout the assigned region

• Experience installing or servicing low-voltage systems

• Experience with CCTV, cameras, alarm systems, access control, structured cabling, or related technologies

• Strong troubleshooting and problem-solving experience

• Professional customer-facing communication skills

• Ability to travel extensively throughout the work week

• Valid driver's license and acceptable driving record

• Retail installation experience

• Security integration experience

• CAT5/CAT6 cabling

• Conduit installation

• Wireless device experience

• Access control systems

• Point-of-sale technology

• Scissor lift experience

• Approximately 70%+ travel

• Overnight travel during the work week

• Flexible schedule based on customer needs

• Daytime service work with occasional overnight installation support

• Home most weekends

The strongest technicians are:

• Independent problem solvers

• Comfortable interacting with customers

• Adaptable to changing schedules

• Strong communicators

• Organized and dependable

• Comfortable working in the field with minimal supervision

• $31-$33/hour

• Company vehicle

• Fuel card

• Company-provided tools and equipment

• Meal allowance during travel

• Medical, dental, and vision insurance

• 401(k) with company match

• PTO and paid holidays

• Career advancement opportunities into senior technical and engineering-focused roles

If you have experience in security systems, CCTV, low-voltage, alarm installation, structured cabling, or field service and enjoy a combination of technical troubleshooting and customer interaction, we'd like to speak with you.

This is a Permanent position based out of Richmond, VA 23230.

The pay range for this position is $64000.00 - $69000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Comprehensive healthcare benefits including medical, dental, and vision coverage;
Life/ADD/STD insurance; FSA/HSA options. 401(k) Plan with Employer Match Generous Paid Time Off (PTO) policy Observance of 11 paid company holidays

This is a fully onsite position in Richmond,VA 23230.

This position is anticipated to close on Oct 21, 2026.

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