Restoration Technician

• Health insurance
• Paid time off
• Parental leave
• 401(k)
• Competitive salary
• Dental insurance

When water, fire, storm, or mold damage impacts a home or business, immediate action is critical. As a Mitigation Technician with First Atlantic Restoration
, you will play a vital role in helping property owners recover from unexpected disasters. You will be on the front lines of restoration, stabilizing properties, preventing further damage, and providing exceptional service during challenging situations.

If you take pride in hands‑on work, enjoy helping people, and thrive in a fast‑paced environment, we want to hear from you.

First Atlantic Restoration is a trusted leader in emergency mitigation, property restoration, and reconstruction services. Our team is committed to helping homeowners, businesses, and communities recover quickly and safely following water, fire, mold, storm, and environmental damage.

We believe that great restoration starts with great people. By combining technical expertise, industry‑leading equipment, and a customer‑first approach, we help clients navigate difficult situations with confidence and peace of mind.

At First Atlantic Restoration, our values guide everything we do, from how we serve our customers to how we support one another as a team. We are committed to putting safety first
, prioritizing the well‑being of our employees, customers, and the communities we serve in every decision and action. We approach every project with a strong sense of customer commitment
, delivering compassionate, professional, and reliable service during what is often a stressful and challenging time for those affected by property damage.

We believe in accountability
, taking ownership of our work, following through on our commitments, and holding ourselves to the highest standards of quality and professionalism. Our success is built on teamwork
, where open communication, mutual respect, and collaboration allow us to achieve exceptional results together. We also embrace continuous improvement
, investing in training, education, innovation, and personal development to ensure we consistently provide the highest level of service to our customers and create opportunities for growth within our organization.

The Mitigation Technician performs emergency response and restoration services for residential and commercial properties affected by water, fire, mold, sewer, and storm damage. This position requires strong technical skills, attention to detail, physical stamina, and a commitment to delivering excellent customer service.

• Respond to emergency mitigation and restoration calls.
• Inspect and assess property damage caused by water, fire, mold, and weather‑related events.
• Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards.
• Remove damaged materials and contents safely and efficiently.
• Clean, disinfect, deodorize, and restore affected areas.
• Set up and monitor drying equipment and containment systems.
• Document project progress with photos, moisture readings, and detailed job notes.
• Complete required documentation using company software and mobile technology.
• Communicate professionally and compassionately with customers, insurers, and team members.
• Maintain a clean, organized, and safe work environment.
• Operate, clean, and maintain company vehicles, tools, and equipment.
• Follow all company safety policies, procedures, and industry best practices.
• Collaborate closely with Project Managers, Crew Chiefs, and fellow technicians to ensure successful project completion.

• High school diploma or equivalent preferred.
• Willingness to…