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Support Coach Transport

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Paycom - ATS
Full Time position
Listed on 2026-10-10
Job specializations:
  • Social Work
    Youth Support Worker, Mental Health, Crisis Counselor, Community Support Services
Salary/Wage Range or Industry Benchmark: 15 - 20 USD Hourly USD 15.00 20.00 HOUR
Job Description & How to Apply Below
SUMMARY Participate as a member of a treatment team in Child & Family Healing Center’s (CFHC) residential program to meet the transportation, social, recreational, behavioral, and educational needs of youth exhibiting emotional and behavioral difficulties. The primary focus for this position will be to provide safe transportation and supervision while accompanying Shineforth Child and Family Healing Center residential youth to various appointments and other specified locations.

When transportation is not needed the individual will be assigned to perform the duties of a Support Coach and engage with the residents of CFHC in the following manner:
Provide a safe and therapeutic milieu that meets the physical and emotional needs of our clients. Implement treatment protocols established by a multi-disciplinary team. Attend to the administrative functions, completing required documentation, and actively participating in professional development opportunities offered ume assigned tasks and responsibilities from supervisor and Administrative Staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Client Transportation)
Maintain valid driver’s license and acceptable driving record of better than
-5 points and no violations of DUI or reckless driving.

A Support Coach Transport will utilize Shineforth’s vehicles when providing transportationA Support Coach Transport will provide precise follow-up information and documentation to the nursing staff and other appropriate CFHC staff upon return to campus

The Support Coach Transport will engage positively with residents, legal guardians, health care providers, and other community members while representing Shineforth in a professional manner

Communicate professionally and appropriately advocate for residents during appointments.

Provide supervision to youth during transports/appointments and keep the youth safely within sight and sound.

Mentor, train and guide new Support Coach Transports when needed.

Plan, participate, and facilitate recreational activities and service projects.

Facilitate and document at least one Psycho education group per month.

Obtain a working knowledge of licensure, Human Rights, and Medicaid standards.

SUPPORT COACH DUTIES and RESPONSIBILITIES Show an interest in clients by interacting with them regarding their day, and have a working knowledge of their background, family, and community.

Actively engage with youth in Suites and during recreation activities.

Assist clients with homework and school related activities.

Supervise and monitor youth and activities in accordance with applicable regulations, policies and procedures.

Maintain and promote a positive, constructive, and therapeutic environment by maintaining a harmonious environment that facilitates constructive group activities throughout the treatment milieu.

Serve as a role model for youth in the areas of ethics, morals, appearance, spirituality, lifestyle principles, and by using techniques.

Understand treatment and program philosophy and implement when interacting with youth.

Effectively follow recreation schedule.

PHYSICAL INTERVENTION In the event of an immediate threat, use appropriate behavioral management techniques to intervene and deescalate including physical restraint if necessary.

Responsible for contacting nurse and on call if a physical restraint has occurred including completing any required documentation and notification of guardian.

CRISIS AND EMERGENCY SITUATIONS Provide crisis intervention for residents, to include the use of approved verbal and physical intervention techniques. Implement the agency's Positive Behavioral Support practice according to policy and procedures. Practice healthy conflict resolution

Respond adequately to emergencies and potentially unsafe situations with…
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