Bilingual PSA​/QA Coordinator

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Full Time Professional Richmond, VA, US

4 days ago Requisition

Salary Range: $67,000.00 To $67,000.00 Annually

EnCircle’s Transitional Foster Care program is part of our Immigration and Refugee Services division. This program is in partnership with Lutheran Immigration and Refugee Services (LIRS) and serves unaccompanied children (UC) in the custody of Office of Refugee Resettlement and are now living with foster families.

The Bilingual Prevention of Sexual Abuse and Quality Assurance Coordinator (PSA/QA) is responsible for managing implementation and ongoing compliance with the HHS IFR: (45 CFR Part 411) and ORR policies and procedures related to sexual abuse and harassment. Must provide child-facing services on site.

The PSA/QA Coordinator will be responsible for compliance with ORR and state licensing policies. This involves the management of formal internal quality assurance processes, up-to-date knowledge of federal and state policy and procedures, and communication with stakeholders on internal quality assurance efforts.

This position is expected to function effectively with limited supervision while following the guidelines given on procedures, along with agency, federal, and state licensing regulatory requirements.

• Competitive salary starting at $67,000
• Health, Dental and Vision Insurance
• Nationwide Pet Insurance, including coverage for reptiles, birds and exotic pets
• 401(k) and 401(k) Matching
• Employee Assistance Program, including Access to Chaplain Services.
• Educational Assistance Program
• STD, LTD, Life, and AD&D Insurance
• Generous PTO and Paid Holidays
• Retention Bonus
• Cell Phone Reimbursement
• Unlimited access to Premium Calm App for staff plus friends and family
• Early access to paid wages with Wisely ADP and Daily Pay

• Bachelor’s degree in behavioral sciences, human services, or social service fields; OR
• Bachelor's degree in business administration or management AND
• At least 1 year of experience working with child welfare standards, best practices, or quality assurance or compliance
• Trauma-informed training for serving immigrant or vulnerable populations, preferred
• Prior experience working with immigrant and/or refugee populations, preferredti>
• Excellent verbal and written communication skills, including interpersonal communication, group leadership skills, public speaking, and clinical and persuasive writing skills
• Ability to work under stress or in a fast-paced environment, including crisis situations
• Exercising a high level of confidentiality is paramount
• Computer literacy and typing skills sufficient to perform essential job functions
• Valid Driver’s License, proof of automobile insurance and positive driving record to transport minors in own vehicle if needed, required
• Pass a criminal history screen, including state and local child protection agency registries
• Willing and able to be on an on-call rotation for emergency response situations
• Schedule:
  
  Monday-Friday, 8:00AM-4:30PM. Weekends and evenings on occasion/on call; need for flexibility.

• Monitor the implementation of ORR UC policies and procedures, including compliance in case management, case documentation, and staff training requirements.
• Conduct regular internal reviews of case files, minimum quarterly, (UC Portal files, physical binder and Credible), as well as any other standard focal areas associated with ORR P&P and state policy.
• Analyze ORR and state policy and procedure updates and translate into practical operationalization for program staff by developing and…