POOL MANAGER

Description

The Pool Manager is responsible for the operations of a single multi guard facility for the swim season. They handle day-to-day management tasks associated with the pool that includes maintenance, staff scheduling, event coordination, and direct client relations. They are also involved with pre-season opening duties. They must meet specific criteria and guidelines to ensure proper operation of the facility.

Chain of Command: The pool manager will report directly to the zone supervisor and our customers.

Scope: The basic function of the pool manager is to provide the necessary coordination to control the day-to-day operations of his/her pool in a manner that will ensure client satisfaction resulting in a clean, safe, family environment.

Prerequisites:

• Three - Four years of lifeguarding experience
• Minimum of 1 year working as an assistant manager
• Minimum 18 years of age or at coordinator’s discretion

Physical Demands:

• Must be able to lift 50 lbs. and be able to manipulate all maintenance equipment for the swimming facility
• Must also be able to physically execute all swimming and rescue skills learned during training
• Must have good vision and hearing, if otherwise, corrective lenses and hearing devices are required.

Authority:

• Take action and make decisions necessary to ensure effective pool operations and safety of the staff and patrons, provided that such actions shall not compromise nor conflict with the policies and procedures outlined in this manual and by Douglas Aquatics.
• Recruit, train and terminate any subordinate personnel with prior approval from your Coordinator.
• Stop any process or activity that is unsafe or represents a safety hazard until the condition is corrected.

Good Performance: Good performance is judged by the following criteria:

• Establishes and maintains control of all aspects of the facility
• Ensures our quality of service by maintaining a safe, clean, family swimming environment
• All required reports are completed accurately and turned in on time
• Recognized as a leader by fellow employees and the client
• Exhibits a can-do attitude and is positive with patrons and staff
• Limits overtime and schedules efficiently
• Maintains a professional image of Douglas Aquatics at all times

Requirements

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of knowledge, skill and ability required. Reasonable accommodations will be made to enable those with disabilities. Managers must:

• Have good language skills so you may communicate with your staff and the clients/ patrons
• Have good working knowledge of the pool system/s and pool chemicals
• Possess reasoning ability so you may collect information, establish facts and draw valid conclusions. You must be able to use good judgment in everyday situations
• Be certified as an American Red Cross Lifeguard and CPR for the Professional Rescuer or equivalent
• Must be able to supervise, teach and guide staff by example
• Train and mentor assistant managers
• Take responsibility of the facility you manage and it’s staff
• Maintain a safe, clean, family swimming environment
• Must have reliable transportation to your facility
• Attend all manager meetings or ensure that adequate representation is present from your facility, if you cannot attend
• Schedule and conduct staff meetings and in-services at your facility
• Responsible for scheduling all employees at your facility and assisting team leaders with filling open shifts
• Ensure all reports and necessary documentation is completed
• Schedule swim lessons for pool. If no instructor is available, manager must teach
• Designate the lifeguard of the pay period award
• Schedule the appropriate number of staff members for required labor hours for your facility
• Prepare and process payroll for pool facilities. Audit for rain days, overtime, and compare hours worked to schedules
• Complete Weekly Facility Inventory reports
• All other tasks as assigned