Transportation Manager

Essential Duties and Responsibilities

• Manages Delivery and/or Shuttle Operations and ensures routes and deliveries are accurately executed.
• Travels to drop yards in assigned areas and meets with contractors for potential day trips and overnight visits; provides recaps on the visit details.
• Reviews routes and linehaul assignments.
• Monitors all deliveries and routes in Dispatch Track/Motive from start to finish.
• Works closely with other transportation managers, ensuring routes and deliveries are accurately executed.
• Ensures safety procedures are met or exceeded by inspecting equipment, logs, DVIR’s, and Hours of Service records.
• Manages and monitors performance metrics – including survey, HOS, safety scores and Dispatch Track.
• Partners directly with Independent Contractors.
• Interacts heavily with Store Management, Customer Care and other departments within client’s operations daily.
• Works with all levels of management to build a positive work environment and improve team morale.
• Performs other duties as required.

• Expertise in logistics management procedures and best practices.
• Strong problem solving and leadership skills.
• Knowledge of DOT laws and regulations.
• Excellent understanding of safety policy and practices.
• Ability to work extended hours may be required to meet deadlines, handle unusual workloads or to accomplish organizational priorities.
• Ability to work in different environments such as offices, cross dock, warehouse and/or yard with no building.
• Excellent verbal and written communication skills with ability to effectively communicate with all levels within the organization, agencies and vendors.
• Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow.
• Must be computer literate, including use of E-mail and Microsoft applications such as Excel and Word; ability to learn new systems as needed.
• Detail oriented, flexible with continuous process/system change with an ability to handle a high‑pressure, deadline‑heavy environment.
• Ability to travel up to 25%.

Mid‑Senior level

Full‑time

Management

Consumer Services and Truck Transportation