Operations Specialist

Carrier Enterprise has an exciting Operations Specialist opportunity at our Richmond, VA location.

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Operations Specialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company

Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers  HVAC/R needs.

Company website:

The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies.

• Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others
• Participates in and runs physical inventories
• Responsible for managing factories and LTL/UPS freight claims for the region
• Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations
• Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary.
• Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers
• Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes.
• Perform cycle counts of inventory or coordinate others to perform cycle counts
• Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research)
• Communicate resolution of issues to leadership teams

• Safety Orientation:
  Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely
• Adaptability/Flexibility:
  Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
• Teamwork:
  Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills.
• Problem Solving:
  Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems
• Initiative:
  Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods
• Foundational
  
  Skills:
  
  Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals.
• Knowing the Business:
  Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc.

• High School diploma or equivalent is required
• Four (4) years of warehouse or related experience, two of which being specific to inventory control.
• Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital.
• Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail.
• Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment.
• Excellent verbal and written communications skills.
• Respect for all People:
  Respects people of all backgrounds

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

• Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at Carrier Enterprise, visit our careers page at  Learn more about our company and team.

• Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ,…